Frequently Asked Questions

Please read our FAQ before sending us a message.

We only ship to the UK, and our charges are £3.95 for P+P

Cyclista uses PayPal to process our transactions so we accept any credit or debit card accepted by PayPal or your PayPal account

Usually 3-5 working days, we use Royal Mail 

Please see our legal section at the bottom of the website

We receive your order, pick it the same day and dispatch, depending upon time of order the same or the next working day. You will receive an email confirming your order and the dispatch. Then the items will be making their way to you.

Yes it will arrive by email 

You have 28 days to return any item in resalable condition to get a full refund or exchange, inside your delivery will be a returns slip which you can attach to the packaging to send the item back to us. 

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